Shipping policy

Shipping policies typically contain the following key elements:

1. Shipping Methods

  • List of available delivery options (e.g., standard, expedited, overnight).

  • Names of carriers (e.g., UPS, FedEx, USPS, DHL).

2. Shipping Costs

  • Pricing structure (flat rate, free shipping over a certain amount, weight-based).

  • International shipping fees, if applicable.

3. Delivery Timeframes

  • Estimated delivery times for each method.

  • Processing time before the order is shipped (e.g., "orders ship within 1–2 business days").

4. Shipping Locations

  • Regions or countries where shipping is available.

  • Any restrictions (e.g., "We do not ship to P.O. boxes").

5. Order Tracking

  • Information on how and when tracking details will be provided.

  • Where to track the package (link or platform).

6. Handling & Processing Time

  • Time needed to prepare the order before it ships.

7. Customs, Duties & Taxes

  • Who is responsible for international import taxes or customs fees.

  • Potential delays due to customs processing.

8. Lost, Damaged, or Delayed Shipments

  • Policies on handling missing or damaged goods.

  • Claims process and timelines.

9. Incorrect Shipping Information

  • Responsibility for errors in shipping details.

  • How to correct mistakes and possible charges.

10. Returns and Exchanges Related to Shipping

  • Instructions for returning items that were damaged during shipping or sent incorrectly.